The Email Mum Exclusive Housekeeping Service

Email Mum's mission is to provide professional yet personalised housekeeping services without ever compromising on quality or values.

Because we recognise that everyone is individual, we offer our clients a more flexible service, with features like our unique visit book system. This enables clients to prioritise housekeeping tasks on a visit by visit basis as needs arise, which a more rigidly set pre-scheduled system does not allow. So for example, they might ask us to pay more attention to the guest room and change the bedlinen one week, in readiness for the arrival of guests that weekend.

Our clients really appreciate the exclusivity part of our service, too; having the same personal housekeeper for every visit. They get to know and trust them, and can rely on them to consistently deliver Email Mum's 5-star personalised service just the way the client wants it, backed up by an experienced and approachable management team.

They're also assured of uninterrupted cover of the same high standard when their regular housekeeper takes a well-earned break. We operate a thorough recruitment process to provide you with the best in housekeeping staff and because they are employed by us, you are free from any of the worry and hassle that can arise when taking on self-employed or cash-in-hand cleaners. We are proud to employ hard-working, conscientious individuals who adhere to our values and codes of confidentiality, and who have been trained by us to our high service standards.

With Email Mum, our clients have the protection and peace of mind of full insurance cover including negligent damage (very rarely incorporated). We also do not ever add on any extra costs or hidden charges to our competitive hourly rate, nor expect clients to sign up for minimum visit times or a lengthy cancellation contract.

To find out more about our terms of trade and client protection insurance, please see our policies page.